Frequently Asked Questions

Where do I submit my video?

Videos may be uploaded at the checkout page. You can also use YouTube, Vimeo, or other video programs by writing in the link to it in the “notes” section of checkout. Lastly, if you have not taken a ride of your video yet, you can always enter the show, and then late on email it to us before the deadline!

Can I submit multiple videos?

You can submit as many videos as you would like in a single competition. Each entry will be charged the same $19 fee.

Can a horse have more than one rider?

Yes, horses and ponies can be ridden by more than one rider in one or multiple divisions. We do ask that you do not overwork your horses.

Can my barn have a standalone competition?

Absolutely! If your barn has interest in a show where only your members ride, please send us an email and we can plan accordingly.

Can I ask about my score or dispute what a judge has said?

Judges decisions are final. Any question, objection, or appeal regarding a score must be made in writing within 24 hours of the test being judged to BDS.

I missed the entry date, what now?

The closing date for each competition is one week prior to the show day at 11:59 pm. After this time, entries and videos received will be put towards the next month’s competition. If you need the entry to be within that month’s competition however (i.e. you have a show coming up and need feedback asap), please email us and we will do our very best to accommodate you.

I ride above Second Level and/or preliminary level in eventing. Can I submit my video for feedback?

You may submit your video for feedback, but note that all of our judges are either graduates of the L program or “r” rates judges. Though they are rated to judge up to second/prelim level, they have ridden in the top levels of the sport and are more than capable to give great feedback! It is up to you if you would like their input or not, and the same rules that apply to our regular riders also apply to you.

What is your refund policy?

Entry fees will not be refunded once an entry has been accepted. However, if you enter an event and your horse is injured or lame and you are unable to send in a video, your entry fee can be used towards another show.

Refunds will not be made except in exceptional circumstances at the discretion of the management. Such cases will be dealt with on an individual basis.

Better Dressage Scores reserves the right to refuse an entry without stating a reason.